The Papunet web service unit promotes accessible and equitable communication.

The unit develops and produces accessible web services for people with speech impairments or intellectual disabilities, users of plain language, their families and other people they interact with, as well as professionals and students in the field.

The unit produces the Papunet website and technically maintains various websites of operators in the field and the Verneri website on intellectual disabilities. The unit also offers training and consultation on accessible web services and performs accessibility assessments of websites from the perspective of people with speech impairments and users of plain language.

The focal areas of the unit's work on developing web services are user participation and user-centered design.